SurveyMonkey deleted my forms due to an ‘automatic review’ — how can I recover my lost work?

If SurveyMonkey deletes forms due to an “automatic review,” it is usually triggered by sensitive keywords, suspected misuse, or system errors. To try to recover them, these steps are often effective:

• Check your entire account: go to My Surveys. Sometimes forms end up in Archived, Drafts, or with limited visibility. If they appear as “suspended,” they can still be restored.

• Check your email: SurveyMonkey sends messages when an automatic review is applied. Look for subjects such as “Account Review,” “Survey Under Review,” or “Action Required.” If you received no notice, make sure to mention that in your complaint.

• Contact support with evidence: go to the Help Center and open a ticket including:
– The exact name of the deleted survey
– Approximate creation and last-edit dates
– Screenshots of your charge if you are a paid user
– An explanation stating that you need restoration of forms deleted by automatic review

• Adjust your content to prevent future blocks: remove words that might trigger filters (requests for sensitive data, documents, financial information, etc.).

If you’ve gone through something similar, feel free to share your experience. You can also file a complaint on Xolvie to help others facing the same issue.