I recently discovered that ₺2000 was withdrawn from my Papara account without my consent. I did not authorize any payments, and I have no membership or affiliation with the apps that received the funds—PUBG and SuperLive. I have never used or even downloaded these applications, let alone approved any transactions. I only noticed the charges after the money had already been deducted from my account.
This is deeply upsetting. I didn’t receive any verification request, warning, or notification from Papara before the funds were withdrawn. How can a financial platform allow transactions like these to go through without user approval?
I am demanding an immediate refund of the full ₺2000 and a full explanation of how this was allowed to happen. I expect Papara to take accountability, investigate the matter urgently, and put stricter safeguards in place to prevent unauthorized charges. Please cancel these charges and restore my funds immediately. I should not have to pay for services I never used and never agreed to.
On August 13, I initiated a ₺800 withdrawal from Sugo to my Papara account. The transaction went through without any error messages, but my account has been showing the status as “pending approval” ever since. This was my first-ever withdrawal request on the platform, and I have never encountered a ...
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