I accidentally purchased a CapCut Pro membership and realized it within 2 minutes, so I immediately canceled it. Despite canceling right away and never using the Pro features, I was still charged ₺2000, and I didn’t even get access to the Pro version afterward. So now I’m stuck with no membership and no refund.
I’ve seen many others online dealing with the same issue, but I have no idea if any of them ever got their money back. I want CapCut to know this isn’t just a small mistake—this is theft. I demand my money back urgently. Please fix this and stop ignoring users who are being charged unfairly.
I accidentally purchased a CapCut Pro subscription, but I canceled it within 2 minutes without ever using it. However, despite my immediate cancellation, I was still charged ₺2000, and my Pro membership was not activated either. Now, I am left with no subscription and no refund. I have reached out ...
I bought a one-year CapCut Pro subscription for ₺2,999, but my membership disappeared in less than a month without any explanation. I reported this issue to CapCut, but their response was useless, and they stopped replying to my follow-up emails. Because of my work, I purchased another one-month Pro...
I signed up for a Pro membership on the CapCut app under the impression that I would receive a 30-day free trial as advertised. The interface clearly stated that I could try the Pro version free for 30 days, which is why I proceeded with the registration. However, the moment I activated the subscrip...
I recently noticed that a Premium trial was accidentally started on the CapCut app without my authorization. Upon receiving a notification about the subscription, I immediately canceled the membership to prevent any charges. Despite this, ₺199,99 was withdrawn from my bank account. I tried to reach...
Hello, I have been a long-time monthly CapCut Pro user. In September, I decided to switch to the annual subscription and paid ₺2500 to avoid monthly payments. However, I noticed that CapCut continued charging me for the monthly Pro subscription even after my annual payment. Today, I canceled the mo...
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