SuperLive deleted my chat history unexpectedly, how can I restore old messages or backups?

0
Xolvie
Xolvie Resolution Specialist December 15, 2025 1:50 pm

If SuperLive deleted your chat logs without warning, keep in mind that the current app doesn't have backups or a way to restore old messages, so lost chats are usually permanent after being deleted from the servers.

People all over the world are having data problems with no way to get it back, and there doesn't seem to be a way to roll back deleted chats in the app or in any of its documentation.

You can try to restart the app, clear its cache, and reinstall the newest version to force a new sync, but this almost never gets old texts back.

To have any chance of getting your chats back, you should contact SuperLive support through the app's help center and give them your username, the dates when the chats happened, and pictures of the chats. Detailed requests like this sometimes make the server get reviewed.

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.

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