I am writing to report a serious issue with Superbetin regarding my bet under the username t3034**, with coupon number 5081249**, placed on the Konyaspor vs. Galatasaray Ziraat Turkish Cup semi-final match.
In my bet, I predicted that Konyaspor would receive 2 yellow cards during the match and that the total number of goals would be over 3.5. Both of these outcomes occurred exactly as predicted. However, despite winning the bet fair and square, the system incorrectly marked my ticket as lost. As a result, my rightful winnings were not credited to my account, and I have not been able to access the money I earned.
This situation is completely unacceptable. I demand that Superbetin immediately review my bet, correct their mistake, and credit my full winnings to my account without any further delay. I expect a prompt and proper resolution to this issue, and I will not hesitate to escalate the matter if necessary.
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