I purchased a paid Pro Membership on the Suno (suno.com) platform, expecting full access to the features I paid for. However, just one day later, after logging out and logging back in, I noticed that my account was downgraded to Free status without any reason.
I immediately contacted Suno’s customer service and provided all necessary evidence, including the payment receipt and the email address associated with my account. Shockingly, their response was that “there is no Pro Membership associated with this email address” — completely ignoring the proof I had sent.
Despite providing clear documentation, my issue remains unresolved. I am extremely frustrated and feel cheated. I demand that Suno immediately restore my Pro Membership or issue a full refund for the amount I paid. Users should not have to fight this hard just to receive the service they rightfully paid for!
I accidentally subscribed to the Suno site through Google, and without realizing it, a large amount of money was withdrawn from my bank account. I never intended to complete a paid subscription — it was a mistake. I have watched countless videos and tried multiple methods to cancel the subscription ...
I purchased an annual plan from Suno by accident, and I immediately contacted them to cancel and request a partial refund for the unused months. However, it’s been impossible to reach anyone from their team. Their so-called customer service is completely nonexistent. There is no way to contact suppo...
Hello, I used the Suno app and initially liked it. I purchased a one-time ₺10 membership, fully expecting it to be a single payment. However, around 10:00 PM on March 23, Suno charged my account again — even though I had no plans to use the app for the next month. I have been trying to cancel my su...
Hello, I downloaded the Suno app just 3–4 days ago. Without fully realizing it — and certainly without intentionally agreeing — I accidentally subscribed to a ₺10 monthly plan. I have been using the app for the past three days, but unfortunately, I did not achieve the results I was hoping for. Toda...
I clicked on a referral link my friend sent me and successfully created 10 songs on Suno, just like the promotion said. According to their offer, both the person inviting and the person joining were supposed to receive 250 free credits once the songs were generated. However, despite completing ever...
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