Suno Downgraded My Paid Pro Membership to Free and Refuses to Fix It

I purchased a paid Pro Membership on the Suno (suno.com) platform, expecting full access to the features I paid for. However, just one day later, after logging out and logging back in, I noticed that my account was downgraded to Free status without any reason.

I immediately contacted Suno’s customer service and provided all necessary evidence, including the payment receipt and the email address associated with my account. Shockingly, their response was that “there is no Pro Membership associated with this email address” — completely ignoring the proof I had sent.

Despite providing clear documentation, my issue remains unresolved. I am extremely frustrated and feel cheated. I demand that Suno immediately restore my Pro Membership or issue a full refund for the amount I paid. Users should not have to fight this hard just to receive the service they rightfully paid for!