I purchased an annual plan from Suno by accident, and I immediately contacted them to cancel and request a partial refund for the unused months. However, it’s been impossible to reach anyone from their team. Their so-called customer service is completely nonexistent. There is no way to contact support — their email addresses (support@suno and billing@suno) don’t respond, and their Discord channel is inaccessible. I have sent multiple messages and received no answer at all. To make things worse, I wasn’t even able to use the songs I created due to copyright issues, which makes the entire purchase useless. Yet they still refuse to provide any help or refund. This is unacceptable and unprofessional for a company offering paid services. Once they take your payment, they disappear — no help, no replies, no care. No one should purchase this plan until Suno learns to take responsibility for their customers. A refund for the remaining months should be issued immediately.
I accidentally subscribed to the Suno site through Google, and without realizing it, a large amount of money was withdrawn from my bank account. I never intended to complete a paid subscription — it was a mistake. I have watched countless videos and tried multiple methods to cancel the subscription ...
I purchased a paid Pro Membership on the Suno (suno.com) platform, expecting full access to the features I paid for. However, just one day later, after logging out and logging back in, I noticed that my account was downgraded to Free status without any reason. I immediately contacted Suno’s custome...
I spent hours carefully writing a song on the Suno app. But the moment I pressed the Create button, the entire song disappeared and was replaced with a blank, meaningless melody. Thankfully, I had copied the lyrics elsewhere, but that doesn't change the fact that the app completely failed at the cri...
I spent a lot of time carefully writing song lyrics, selecting genres, adjusting settings, and even choosing a name for my track on Suno (suno.com). But when everything was ready, the app wouldn’t even let me press the "Create" button. I refreshed the page, logged out, logged back in, and re-entere...
Hello, I downloaded the Suno app just 3–4 days ago. Without fully realizing it — and certainly without intentionally agreeing — I accidentally subscribed to a ₺10 monthly plan. I have been using the app for the past three days, but unfortunately, I did not achieve the results I was hoping for. Toda...
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