Sugo Device Abnormal Error

Hello Sugo Team, I am a VIP 4 user. My device is showing 'Device Abnormal' error and I cannot login. I realized that having multiple accounts on one device was a mistake, so I have already deleted all extra accounts. Now I only have my main VIP account. Please clear my device status so I can continue using my VIP 4 ID. I was about to reach VIP 5. 142574***