Hello Sugo Team, I am a VIP 4 user. My device is showing 'Device Abnormal' error and I cannot login. I realized that having multiple accounts on one device was a mistake, so I have already deleted all extra accounts. Now I only have my main VIP account. Please clear my device status so I can continue using my VIP 4 ID. I was about to reach VIP 5. 142574***
I am trying to open a new account on Sugo, but every time I attempt it, I receive the error message: "Current device is abnormal and cannot be registered." I already have two active accounts, but I am unable to create a third one. If there is a device or account restriction in place, I kindly reque...
I am using the Sugo app on an Android device and recently I have been unable to log in properly. When I open the app, it shows a warning that my device is not normal or is flagged, and I cannot proceed with a normal login process. This problem still continues and happens every time I open the app. I...
For more than a month, I have been unable to log into the Sugo Live Chat app on my Android device. Whenever I try to sign in, I receive an error message that says, “The device cannot log in abnormally.” This issue persists on both Wi-Fi and mobile data. I tried deleting and reinstalling the app, res...
I have been unable to log in to my Sugo account. Every attempt results in either a “failed login check network connection " I have already tried the f...
I am trying to open a new account on Sugo, but I keep receiving the message "Current device is abnormal and cannot be registered." I even tried using my mother's phone, but the same error appeared there as well. I already have two active accounts, but I am unable to create a third account. If there...
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