I am trying to open a new account on Sugo, but every time I attempt it, I receive the error message: "Current device is abnormal and cannot be registered." I already have two active accounts, but I am unable to create a third one.
If there is a device or account restriction in place, I kindly request that it be lifted so I can use the app freely. I have tried many similar apps, but Sugo has been the most useful by far.
Please don’t limit genuine users like me who want to stay active on your platform. I respectfully ask Sugo to review this issue, remove any unnecessary restrictions, and allow me to create the new account without barriers.
I am trying to open a new account on Sugo, but I keep receiving the message "Current device is abnormal and cannot be registered." I even tried using my mother's phone, but the same error appeared there as well. I already have two active accounts, but I am unable to create a third account. If there...
For several months now, I have been unable to log in to my Sugo account. Every attempt results in either a “failed login” or “abnormal device” error, making it impossible to access my profile. I even tried signing in from a different device, but the problem persisted, which confirms that this is a p...
I am using the Sugo app on an Android device and recently I have been unable to log in properly. When I open the app, it shows a warning that my device is not normal or is flagged, and I cannot proceed with a normal login process. This problem still continues and happens every time I open the app. I...
I haven’t been able to register on the Sugo app for about six months using my Huawei P40 Lite. I had successfully registered and chatted several times on the same device before, but now when I try to sign up, I get an error message that says, “Abnormal device — registration not allowed.” My phone is...
I previously deleted my Sugo account, but when I recently tried to reopen it, I encountered the error message: “Mevcut cihaz anormal kaydedilemiyor” (Device abnormal, cannot be registered). For about one month, I have been trying repeatedly to log back in using the same phone number and email addre...
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