Sugo Blocks Me from Creating a New Account and Shows "Device Abnormal" Error
I am trying to open a new account on Sugo, but every time I attempt it, I receive the error message: "Current device is abnormal and cannot be registered." I already have two active accounts, but I am unable to create a third one.
If there is a device or account restriction in place, I kindly request that it be lifted so I can use the app freely. I have tried many similar apps, but Sugo has been the most useful by far.
Please don’t limit genuine users like me who want to stay active on your platform. I respectfully ask Sugo to review this issue, remove any unnecessary restrictions, and allow me to create the new account without barriers.
Dear User m*****, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be sure that once our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
M***** Dear User, First of all, we would like to express our regret regarding the situation you have experienced. In order to resolve your complaint as soon as possible and provide you with prompt support, we have a small request: If you remember, could you share your Sugo ID number or information such as the email address or phone number associated with your account with us? Once we receive this information, we will carefully review the process and get back to you as soon as possible. Thank you for your interest and understanding, and please know that we are always here for you. Best regards, Sugo Support Team
