Two days ago, my Sugo mobile app account registered under d***********@gmail.com** was completely banned without any prior warning. I believe the reason may be a misunderstanding: while my phone was in my daughter’s hands, I accidentally appeared on camera while changing clothes. This situation was purely accidental and in no way intentional, yet it seems to have been misinterpreted as sexually inappropriate content.
I am a VIP 4 level user who has made significant payments and investments in this application, and now I cannot access my account at all. I am also unable to carry out any transactions, and I have not been able to reach customer service for assistance.
I demand that my account be reviewed, reinstated, and this misunderstanding corrected immediately. Sugo must not punish loyal users who have spent money on the platform over unintentional incidents. My expectation is for my account access to be restored as quickly as possible and my grievance to be resolved.
I have been using the Sugo chat application without any issues in my purchases or account activities. Despite this, my account was suddenly closed without any warning or explanation. I do not engage in activities like inappropriate messaging, and I have not received any prior notifications about rul...
My Sugo account (ID: 107984054) was suddenly suspended without any prior notice. I respectfully request that my account be reactivated as soon as possible, and I would also like to know the reason why it was suspended. I have been enjoying the app immensely and using it regularly without any issues...
Since last night, I have been unable to log into the Sugo app on my iPhone 13 Pro Max. Without any explanation, my account was banned, and the only message displayed on the screen is: “This device has been banned due to suspicious activity/violations.” I have never engaged in any unusual or inapprop...
Out of nowhere, I was suddenly logged out of my Sugo account, and now I can’t log back in. I don’t understand why this happened since I wasn’t given any warning, explanation, or notice of a violation. My account appears to be suspended, but I have no idea what could have triggered such an action. I ...
I want to know why my Sugo account was suspended. I received no warning, no explanation, and have absolutely no idea what triggered this action. As a regular user who has never violated any rules or terms of service, I’m completely baffled by this suspension. I haven’t committed any violations, I h...
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