On June 5, 2025, at 2:35 PM, I placed an order with Subway through Yemek Sepeti. It is now 4:42 PM, and my order has still not arrived. This means I've been waiting for over two hours. When I try to call the restaurant, the line goes straight to voicemail, and I can't speak to anyone. Is two hours not enough time to prepare and deliver a simple sandwich?
I've spoken with Yemek Sepeti, and they just keep telling me to "wait, it will arrive." Am I supposed to starve? If you can't prepare a simple sandwich and deliver it just 3 kilometers away, then don't offer the service! This is ridiculous; we're paying our money to be treated like this. I want to cancel the order and get my money back, but it's impossible! Yemek Sepeti claims the restaurant is preparing the order and will send it, but the representative gave me this answer without even contacting anyone. It's impossible to reach the restaurant directly! Two hours, I say, two hours! If you're not going to deliver, call me. Inform the customer. I shouldn't have to wait for you for hours. I demand an immediate refund for my order. Please resolve this within 14 days.
My Subway order took 1.5 hours to arrive, which is completely unacceptable. When I contacted Yemeksepeti, they kept telling me the "order is on its way" and refused to cancel it. By the time the order actually arrived, I had already finished my shift and left work, meaning I couldn't even eat the me...
On February 18th, I placed an order from Subway through Yemek Sepeti, which arrived about two hours later. The order fell far below expected standards, leaving me disappointed and frustrated. The sandwich contained an excessive amount of peppers, and the meat was in an unidentifiable state. The side...
We ordered from Subway today, and even after more than an hour, our order still hasn't arrived—no call, no apology, nothing. We're starving here. I can't understand how you can be so slow when we're only 3 minutes away from the Vadi Istanbul branch to Seba Office. If the weather were bad, I might un...
On October 13, 2025, I placed an order through Yemeksepeti from Subway (order number #rwj4-k9rd). Although the system shows that my order was delivered, I never received it. It seems that someone else may have accepted the delivery, but it was not delivered to me. Because the system marks it as del...
After work, I placed an order with Subway because I was continuing to work late. To my immense frustration, there was no communication and no food delivery. This left me and my colleagues hungry. Furthermore, Subway is refusing to refund my money and has provided no contact number for customer servi...
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