In late June, I purchased a Subaru XV, trusting the provided inspection report that stated the air conditioning was in working condition. However, the vehicle was sold to me with a broken AC system. Despite multiple attempts to address this issue with Subaru, no resolution has been provided.
We had no choice but to endure an entire summer without a functioning AC, which was extremely inconvenient and frustrating. To add insult to injury, I was told, "You should have checked it before purchase," and comments were made about the passage of time since the sale. This dismissive attitude is highly disappointing and unprofessional.
I trusted Subaru as a reputable brand, but this experience has completely eroded that trust. Selling a vehicle with such a critical defect and refusing to take responsibility does not align with the standards I expected from this company. I demand that Subaru take immediate action to repair the AC at no cost and restore my faith in their service. Without this, I will never consider purchasing from Subaru again.
On July 2, I had an accident and took my Subaru XV to the service center for repairs. Since then, the car hasn’t been moved, and I’m repeatedly told they are waiting for parts. This delay during the summer months has been incredibly inconvenient and frustrating. It’s unacceptable that a vehicle has...
I purchased a brand-new Cupra Formentor VZ Line just 2 weeks ago, excited to experience the quality of a premium vehicle. Unfortunately, I am already facing multiple critical issues that have deeply disappointed me. First, the air conditioning system failed, which is unacceptable for a vehicle at t...
I purchased my BYD vehicle on May 24, 2025, and after using it for only about 20 days, the air conditioning stopped cooling properly. I took it to the Elazığ Elpa BYD service center, where the staff were polite and did their best. They delivered the car back to me after inspection. However, just 15...
I purchased my BYD Dolphin on January 29, 2025, and on the very first day, I discovered that the air conditioning didn’t work when I tried to turn it on for heating. I took the car to the service center, only to find that the technicians had no idea how to fix it. They told me they reported the iss...
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