I purchased my BYD Dolphin on January 29, 2025, and on the very first day, I discovered that the air conditioning didn’t work when I tried to turn it on for heating. I took the car to the service center, only to find that the technicians had no idea how to fix it.
They told me they reported the issue to headquarters and that I would get a response, but there has been no solution. To make matters worse, other malfunctions have started appearing in the vehicle, including a radar issue, yet I have received no updates about those either.
BYD, why are you selling cars if you don’t have a trained service team? How can a brand-new car have a faulty AC and radar right from the start? This is pure negligence and incompetence! I demand an immediate solution, or I will escalate this further.
On January 15, 2025, I purchased a brand-new BYD Dolphin. However, from day one, I noticed problems with the heating system and contacted the dealership. Their response? "Take it to a nearby service center." By January 25, 2025, the car stopped accelerating properly and was undrivable. I took it to...
On December 13, 2024, I purchased a BYD Dolphin electric vehicle for my wife. While driving back to Bursa, I had the unfortunate experience of discovering that the heating system didn’t work. By December 16, 2024, I had to bring the car back to the service center wrapped in blankets because it was ...
I purchased my BYD vehicle on May 24, 2025, and after using it for only about 20 days, the air conditioning stopped cooling properly. I took it to the Elazığ Elpa BYD service center, where the staff were polite and did their best. They delivered the car back to me after inspection. However, just 15...
I purchased a BYD Seal UDM-i in December 2024. At the time, I was told the vehicle’s mobile app feature would be activated shortly. Since February 2025, the system has supposedly been live, but I still cannot access or use the BYD app with my vehicle. Despite calling customer service repeatedly, all...
I bought my BYD Auto 3 (2023 model, released on July 9, 2024) from BYD Kuzen Plaza and have been enjoying driving it. However, I have recently experienced a couple of issues that have made me lose enthusiasm for the car. 1. High-Speed Noise and Vibration: • When driving in cold and rainy weather at ...
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