When Strava withdrew a regular payment from my account without warning, I was somewhat let down. Since I hardly used the app in recent months, I honestly forgot all about subscription a few years ago for a cheaper rate. A charge of £54.99 suddenly materialised, and I had no idea where it came from. Not one reminder email or message offered me an opportunity to cancel. When I contacted their support service about a refund, I hardly even received a suitable reply—just an automatic note. To exacerbate the situation, no contact number exists to allow one to communicate with a real person. They seem to make it difficult on purpose to fix these problems.
I downloaded the Strava app but never actually used it, yet I was charged ₺1219 without my consent! I never signed up for a paid subscription or agreed to any charges, so I have no idea why this happened. To make things worse, there is no customer service number to contact. Strava is a foreign comp...
When I went to buy a birthday gift membership for my brother, Strava let me down. After I paid, the money was immediately taken from my account; neither of us got any email or activation link to confirm. Though I examined everything—email addresses, spam folders—there was nothing. I contacted Strava...
I downloaded the BetterMe app, registered as a member, and purchased a one-month subscription. I decided to cancel my membership after a month of use. When I log into the app now, however, there is no record of my membership. Nonetheless, they continue to deduct fees from my account, and I can't see...
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