On October 2, 2025, an amount of ₺423.18 was withdrawn from my Postegro account without my knowledge or consent. I had previously used the “Standard Package” subscription, but I have not logged into Postegro or used the service for about a month. Despite this, the payment was automatically charged to my account, and there was no option provided to cancel the subscription.
I tried to contact Postegro customer support, but I never received any response. I feel wronged by this unauthorized charge for a service I am not using, especially since the payment was made via credit card and no prior notification or approval was given.
I request an immediate refund of the unauthorized ₺423.18 charge and expect Postegro to address this issue promptly to prevent similar incidents in the future.
On October 9, 2025, a ₺437 charge was made from my account without my permission or authorization through the Postegro website. I had previously made a manual payment by choice, but this time I received a notification showing a withdrawal even though I did not initiate any transaction. The transacti...
On September 27, 2025, ₺390 was withdrawn from my bank card without my consent through an app called Postegro. I did not download the app from the App Store but had accessed it through its website. I never knowingly created any membership or subscription; the only action I took was entering a one-ti...
On October 3, 2025, at 8:54 AM, I subscribed to a Postegro package from Denizli, believing it was cancelable at any time. But soon after, ₺424 was automatically charged from my Ziraat Bank card every week. When I tried to cancel the membership through both the app and the website, none of the cancel...
On November 17, 2025, an unauthorized charge of ₺12.99 was made from my credit card account without my knowledge or consent. In my account activity, the transaction appears as an Aspiegel purchase, but there are no additional details provided. My bank statement only says, “₺12.99 has been used from ...
On September 5, 2025, a Premium monthly subscription was mistakenly activated on my Getcontact account, and ₺48.99 was charged. I did not intend to start this subscription, nor did I give deliberate consent for it. Since the subscription was activated without my clear approval, I have not yet cancel...
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