When I went to buy a birthday gift membership for my brother, Strava let me down. After I paid, the money was immediately taken from my account; neither of us got any email or activation link to confirm. Though I examined everything—email addresses, spam folders—there was nothing. I contacted Strava's customer service and received no appropriate answer. Rather, I was informed that no subscription purchase could be found in records. I have my bank statement clearly displaying the transaction, hence this is ridiculous. After more than a week, I still have a solution under search. To be honest, from a reputable firm like Strava, I expected far better service. Really let down!
When Strava withdrew a regular payment from my account without warning, I was somewhat let down. Since I hardly used the app in recent months, I honestly forgot all about subscription a few years ago for a cheaper rate. A charge of £54.99 suddenly materialised, and I had no idea where it came from. ...
I downloaded the Strava app but never actually used it, yet I was charged ₺1219 without my consent! I never signed up for a paid subscription or agreed to any charges, so I have no idea why this happened. To make things worse, there is no customer service number to contact. Strava is a foreign comp...
I transferred money to my brother via Remitly, but it has now been two full days and the funds still haven’t reached his account. Despite this, Remitly’s system shows the transfer as “completed” and the money as “delivered.” That is simply not true. We spoke directly with the recipient’s bank, and t...
I recently decided to give BetterMe a try after being enticed by their offer of secure payment processing. However, my experience was ruined when, contrary to their claims, they quickly deducted funds from my account. Worse, the promised activation code never arrived in my inbox, leaving me frustrat...
I purchased a vacation package through their platform, and now I can't access the email containing my confirmation code! When I try to log into Trivago's website to find it, all I see are endless promotions for new vacation deals, not my actual booking. This is completely unacceptable. There is abs...
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