Stradivarius

18100
(11 reviews)
Write a Complaint
83 Complaints
Stradivarius
18100
(11 reviews)
Write a Complaint
1
Azize is completely dissatisfied with the result

Stradivarius Disgrace And Injustice

Azize
April 14, 2023 4:13 am
195

Stradivarius Did Not Replace Faulty Boots

Gülsüm
April 06, 2023 11:29 am
190

Stradivarius Shipped The Incorrect Item and Denied My Refund

Nurten
March 06, 2023 7:32 pm
179

İrem
March 05, 2023 11:15 am
150
1
Oğuzhan is completely dissatisfied with the result

Stradivarius Store Manager Refuses to Take Back Faulty Product and Is Rude to Me

Oğuzhan
February 27, 2023 7:27 pm
124
1
Çiğdem is completely dissatisfied with the result

Stradivarius Shipped the Wrong Pair of Shoes

Çiğdem
February 02, 2023 10:46 pm
128
Stradivarius Shipped the Wrong Pair of Shoes
Stradivarius Shipped the Wrong Pair of Shoes
Stradivarius Shipped the Wrong Pair of Shoes

Nazlı
January 29, 2023 2:06 pm
106
Unsatisfied with Biker Cream-Colored Jacket From Stradivarius
1
Sümeyye is completely dissatisfied with the result

After 15 Days, Stradivarius Canceled My Order

Sümeyye
January 18, 2023 4:17 pm
84

Stradivarius refused to send my order and refund my money

Zeynep
January 09, 2023 6:05 pm
74
1
Rojda is completely dissatisfied with the result

My Stradivarius Fur Coat Deformed Rapidly

Rojda
January 04, 2023 7:31 am
51
My Stradivarius Fur Coat Deformed Rapidly
My Stradivarius Fur Coat Deformed Rapidly
My Stradivarius Fur Coat Deformed Rapidly
My Stradivarius Fur Coat Deformed Rapidly
+2

Stradivarius is delaying me from getting paid back

Tuğçe
December 21, 2022 2:20 pm
89

Frequently Asked Questions (FAQ)

How long does it take for Stradivarius to deliver?
  • For customers who place their orders online, Stradivarius provides both regular and expedited shipping options.
  • While standard shipping might take two to five (2-5) business days to deliver in the US, expedited delivery can take one to two (1-2) business days.
  • The local pickup option is restricted to some specific areas and stores. To benefit from this delivery, you need to contact the nearest store or customer service line.
  • It's possible that the cost of delivery will change based on the total amount of the purchase and the location of the delivery.
What do I do if I can't find my Stradivarius order?
  • It is important that you get in touch with the customer support team at Stradivarius as soon as possible if your purchase gets misplaced while being delivered. They will look into the matter and make an effort to track down your order, otherwise, they will either provide a refund or replace it if necessary.
What is Stradivarius exchange policy?
  • Within thirty days following the original purchase, customers can return or exchange online purchases made at Stradivarius. You may either go to a Stradivarius store in person or give their customer care staff a call-in order to exchange an item. You will be required to produce either your order confirmation or receipt, and the item must be returned in the same condition and packing in which it was received.
How does the refund process work at Stradivarius?
  • Stradivarius has a 30-day return policy for online orders placed within 30 days of purchase. You can obtain a refund by visiting a Stradivarius store or by contacting their customer care staff. You must return the item in its original condition and packing, and you must submit your order confirmation or receipt. The refund will be issued using the same payment method as was used to make the purchase.
How can I get in touch with Stradivarius?
  • Go to https://www.stradivarius.com/us/contact.html to contact Stradivarius. You can send an e-mail form or start a Live Chat with an agent there.
  • If you wish to send a free, unstructured e-mail, use “[email protected]” with a screenshot of your problem and other details.
  • Like many other brands, Stradivarius also uses Social Media actively. Their accounts can be found on Facebook, Twitter, Instagram, Youtube and even Pinterest.

About Stradivarius

The Stradivarius brand was established in 1994 in Spain. The firm is owned by the Inditex group, which also includes Zara and Pull & Bear, two other well-known apparel retailers. Stradivarius has a large selection of women's apparel, footwear, and accessories. Their goods are created with the goals of being trendy, cheap, and available to a large audience. The Stradivarius lines are influenced by current fashion and provide a range of timeless and modern looks. Spain, France, Italy, the United Kingdom, and the United States, are just some of the locations where Stradivarius sells its wares. They operate over a thousand physical locations internationally and have a corresponding e-commerce website.