I placed two orders with Steve Madden, expecting to receive shoes and a bag. After waiting months for delivery, they sent me sunglasses both times instead of the items I ordered. It’s incredibly frustrating, especially as I was charged in dollars and now have no way to reach customer support. My emails keep bouncing back, and there’s no available phone number to contact them. I feel completely scammed by this experience and don’t know how to get my money back or reach someone who can help. Has anyone else faced this issue with Steve Madden? I urgently need a resolution or guidance on how to proceed.
I ordered two pairs of Steve Madden shoes a month ago, yet I still haven’t received them, nor have I received any communication from the seller. Despite the payment being taken from my account in dollars, there has been complete silence—no tracking information, updates, or replies to my emails. I ca...
I ordered two pairs of boots from the Steve Madden online store last winter, and I’m still waiting for them to arrive. There’s been no update or explanation, and I haven’t been able to reach anyone for assistance. This is incredibly frustrating, especially since I made this purchase under tight fina...
Two months ago, I ordered a bag and shoes from Farfetch, but they never arrived. The items were returned, and apparently stuck in customs, but there’s no one to contact on the other side to resolve the issue. Farfetch hasn’t refunded my money either. I don’t understand how a company can operate like...
I recently wore a pair of Steve Madden shoes, purchased some time ago but worn for the first time just last night. Despite only one wear, the shoes’ inner and outer soles, edges, and accessories show alarming signs of damage. I’ve shared photos to highlight the extent of the wear, which is unaccepta...
I placed an order for three pairs of shoes on what I believed to be SteveMadden.com, a website that ranks high on Google searches. However, it turns out the site is not reliable. It seems that multiple fraudulent websites are using the Steve Madden name to conduct fake sales, misleading customers li...
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