I recently wore a pair of Steve Madden shoes, purchased some time ago but worn for the first time just last night. Despite only one wear, the shoes’ inner and outer soles, edges, and accessories show alarming signs of damage. I’ve shared photos to highlight the extent of the wear, which is unacceptable for a brand that I once trusted during my years in the U.S. It seems Steve Madden is now sending lower-quality, Made-in-China versions to our market, and I feel my money has been wasted.
I am deeply disappointed with this decline in quality. I am an average-sized person with narrow feet, and I wore the shoes in a normal setting with no misuse involved. I don’t expect to find a point of contact to address this, but I strongly advise others to avoid Steve Madden products if they want durability. Quality should not be this difficult to maintain, and these results are simply unacceptable.
I ordered two pairs of Steve Madden shoes a month ago, yet I still haven’t received them, nor have I received any communication from the seller. Despite the payment being taken from my account in dollars, there has been complete silence—no tracking information, updates, or replies to my emails. I ca...
I placed an order for three pairs of shoes on what I believed to be SteveMadden.com, a website that ranks high on Google searches. However, it turns out the site is not reliable. It seems that multiple fraudulent websites are using the Steve Madden name to conduct fake sales, misleading customers li...
I ordered two pairs of boots from the Steve Madden online store last winter, and I’m still waiting for them to arrive. There’s been no update or explanation, and I haven’t been able to reach anyone for assistance. This is incredibly frustrating, especially since I made this purchase under tight fina...
I placed two orders with Steve Madden, expecting to receive shoes and a bag. After waiting months for delivery, they sent me sunglasses both times instead of the items I ordered. It’s incredibly frustrating, especially as I was charged in dollars and now have no way to reach customer support. My ema...
I purchased Oakley Reedmace sunglasses from Sunglass Hut in April, expecting high quality from a so-called performance eyewear brand. However, despite minimal use, I started noticing hairline cracks on the frame in a very short time. This is extremely disappointing—a premium-priced product should n...
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