I ordered two pairs of boots from the Steve Madden online store last winter, and I’m still waiting for them to arrive. There’s been no update or explanation, and I haven’t been able to reach anyone for assistance. This is incredibly frustrating, especially since I made this purchase under tight financial circumstances, trusting in the Steve Madden brand. If I can’t rely on a reputable brand to deliver on its promises, how can I shop with confidence? I’m urgently requesting a full refund for my order and expect Steve Madden to address this lack of communication and customer support promptly.
I ordered two pairs of Steve Madden shoes a month ago, yet I still haven’t received them, nor have I received any communication from the seller. Despite the payment being taken from my account in dollars, there has been complete silence—no tracking information, updates, or replies to my emails. I ca...
I placed two orders with Steve Madden, expecting to receive shoes and a bag. After waiting months for delivery, they sent me sunglasses both times instead of the items I ordered. It’s incredibly frustrating, especially as I was charged in dollars and now have no way to reach customer support. My ema...
I placed an order for three pairs of shoes on what I believed to be SteveMadden.com, a website that ranks high on Google searches. However, it turns out the site is not reliable. It seems that multiple fraudulent websites are using the Steve Madden name to conduct fake sales, misleading customers li...
I recently wore a pair of Steve Madden shoes, purchased some time ago but worn for the first time just last night. Despite only one wear, the shoes’ inner and outer soles, edges, and accessories show alarming signs of damage. I’ve shared photos to highlight the extent of the wear, which is unaccepta...
I ordered a pair of shoes from Farfetch, but although the order shows as "delivered," nothing has arrived at my address. I've tried emailing and messaging them on Instagram, but there’s been zero response. I feel completely ignored and left without any resolution. Farfetch’s lack of communication h...
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