I bought a game from Steam, actually two, but it didn't perform well on my computer, so I applied for a refund. The return was accepted today, but even though they received the game, I haven't received the refund in my account yet. The money was deducted only from my Steam wallet, but the refund hasn't been credited to my card yet. It's been 3 days and I still haven't received my refund. What is the problem here, if it wasn't ok, they should have said something, now I neither have the game nor the money back...What is this? Also, how could they just do what they like, as users we deserve better than this.
I made a purchase on Steam, but decided to return the product and requested a refund on April 23. Steam processed my request and marked the refund as completed. However, today marks nearly a full month and ₺417.30 has still not been credited back to my bank account. I’ve contacted Steam support and...
On February 27, 2023, 99.84 USD and 199.83 USD were taken out of my account without my permission. I am very upset that a company with as good a reputation as Steam would do something like this. I want all of the money that was taken out of my account to be returned right away. I have already talked...
I made a game purchase of 331.80 TL on the date July 14, 2023. It has been approximately 2 weeks, and I still haven't received my refund. When I inquired about it, they told me to contact the bank. I reached out to the bank this time, but they informed me that there is no relevant transaction from S...
Steam is refusing to refund my money. Despite the fact that I have written to them numerous times, they have never responded. They said my refund was made on December 20, but I still haven't received it. It is unusual that a refund that occurred on December 20 has not yet been deposited. They say to...
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