I recently faced a dispute with Mastercard concerning a recent transaction on the Steam store. On 28.12.2013, I purchased a game from Steam, and the money was smoothly deducted from my bank. The games were successfully added to my account. However, on 02.01.2024, I noticed that Mastercard disputed this transaction on Steam, claiming the card did not belong to me (chargeback). I want to emphasize that I made this transaction from my own account and believe Mastercard should rectify this situation with Steam. I kindly request the necessary actions to be taken. Despite the removal of the games from my Steam account, the refunded amount has not been credited back to my account.
I am absolutely outraged with Steam! On March 20, 2025, I made a purchase using my personal card through the Steam application. Now, out of nowhere, I've received a "chargeback" notification from Steam, and my account has been temporarily blocked because of it. I cannot understand why I'm facing thi...
On November 13 and November 15, 2025, four unauthorized transactions were made from my credit card to steamgames.com. The amounts were $2.7 (November 13), and $25, $10, and $25 (November 15). I have no membership or account on this site, and I have never made such transactions before. My card was al...
Hello, Steam did something without my permission on September 27, 2023, at 20:19. Without an SMS or email confirmation, about 400 tl was taken out of my account for a product worth about 0.66 tl. Please help me figure out how to solve this problem. Many thanks. When I woke up, I saw that money had b...
I made a purchase on Steam, but decided to return the product and requested a refund on April 23. Steam processed my request and marked the refund as completed. However, today marks nearly a full month and ₺417.30 has still not been credited back to my bank account. I’ve contacted Steam support and...
I made a game purchase of 331.80 TL on the date July 14, 2023. It has been approximately 2 weeks, and I still haven't received my refund. When I inquired about it, they told me to contact the bank. I reached out to the bank this time, but they informed me that there is no relevant transaction from S...
Comments