I purchased FC25 on October 4, 2024, through Steam and requested a refund on October 5, 2024. Steam approved the refund and assured me the money would be returned. However, more than 14 days have passed, and I still haven’t received the refunded amount.
I contacted my bank (Garanti), and they confirmed that there is no record of the refund in my account. This delay is unacceptable, and I expected a smoother process for a platform as large as Steam.
I request immediate action to resolve this issue and ensure the refund is processed without further delay. Steam must provide a clear explanation and follow up to address this problem promptly.
I made a purchase on Steam, but decided to return the product and requested a refund on April 23. Steam processed my request and marked the refund as completed. However, today marks nearly a full month and ₺417.30 has still not been credited back to my bank account. I’ve contacted Steam support and...
I recently made two in-game purchases on Steam for FC 25—one for 49.97₺ and another for 49.99₺ to buy FC Points—but neither of them was delivered to my account. The payment was processed successfully, yet the content I paid for never arrived. My money is essentially gone, and I’ve received nothing i...
I requested a refund for a product on Steam two days ago, yet the refund has not been approved. Despite following the return process correctly, I have not received any updates or notifications about the status of the refund. As a long-time Steam user, I find this lack of communication and delay in ...
On November 29, I returned bf 2042 that I had purchased on Steam the previous day. After waiting for 15 days, I contacted Steam's customer support and was informed that my refund would be processed within the next 30 days. A month has passed and there has been no refund of the fee, and when I try to...
Comments