Dear Starbucks Customer Service, My name is Onur Gum**, and I am a Starbucks customer from Istanbul, Türkiye. I would like to inform you about an issue I am experiencing with the Starbucks mobile app. For the past few days, I have been attempting to add my credit card to the Starbucks mobile app, but I keep receiving an error message that says, "Account not connected to the store." I have been using this card regularly for payments at Starbucks, and I have never encountered such an issue before. However, this time, facing this problem has raised concerns for me. What can I do to resolve this issue and use the Starbucks mobile app smoothly again? Your assistance in this matter would be greatly appreciated. Furthermore, I have reported this issue multiple times through the Starbucks mobile app, but I have not received any response. I am writing this complaint and protest email due to my disappointment with the lack of communication on this matter. I have been a loyal Starbucks customer for many years, and I do not want my experiences to be negatively affected. I kindly request that my issue be resolved promptly, and I am looking forward to receiving a response. Please contact me at the provided contact information for further communication regarding this matter. Sincerely, gumus.***@gmail.com
Hello. I’ve been having multiple frustrating issues with the Starbucks mobile app that I haven’t been able to resolve despite trying several times. First, I’m unable to load balance into my account. Every time I enter my card information, the app says “not linked to a business account”, regardless ...
I placed a coffee order from Starbucks to my home, expecting the usual quality and service. The delivery arrived in a package labeled with my name, which made me think everything was correct. But when I opened it, the contents clearly belonged to someone else—a completely different person named “Gül...
Dear Starbucks Customer Service, I am writing to inform you about significant issues I've experienced at your branch located at Akse Mah. Karasu Cad. No: 28J. My hope is that, by bringing these to your attention, prompt action can be taken to improve the current conditions. To begin with, it has com...
For the past five days, I've been dealing with a vexing problem with the Starbucks mobile app. Despite reporting it in writing and by phone, I have received no response, positive or negative. The issue is that I am unable to use my balance or free drink rewards within the app. Even when I visit Star...
In March, I contacted Starbucks customer service to merge my two accounts on the mobile app. They assured me that my balances would be combined. However, despite waiting for two months and making several follow-up calls, my ₺100 cash balance was not transferred; instead, it was zeroed out. I am deep...
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