I purchased a green-patterned steel thermos from a Starbucks store and used it for only two months before it started leaking from the bottom. When I went to the store to request a replacement, they refused because I didn’t have the receipt.
I then contacted Starbucks customer support, hoping for a solution. However, they called me back only to say that thermoses are imported, and they don’t receive spare parts, meaning they can’t do anything to help.
It makes no sense that a product sold at Starbucks becomes useless if it leaks, especially considering how expensive these thermoses are. This is extremely disappointing, and after this experience, I won’t be buying another thermos from Starbucks again. Starbucks, stand behind your products and offer proper support!
I purchased a Starbucks-branded thermos, expecting high quality from such a well-known company. However, the lid leaks, making it impossible to use properly. When I went to the store to request a replacement, the staff told me this model has a manufacturing defect and many customers have reported th...
I purchased a thermos from Starbucks, and it has started to rust. Unfortunately, I’ve lost the receipt, but I still believe Starbucks should address this issue. After all, they sold the thermos as stainless steel, and rust is a serious concern that could lead to potential health risks. I trusted the...
I purchased two different thermoses from Starbucks at separate times. The first one was bought about three years ago from the Bodrum Midtown branch, and the second one about a year and a half ago online. Both products were priced above ₺1,000, with one costing around ₺1,300. After using the first t...
I purchased a Starbucks thermos through an online shopping site, and after just one use, the bottom cap fell off. Without the cap, the coffee cooled down immediately, making the thermos unusable. I’m requesting a full refund for the thermos, as it’s unacceptable for it to fall apart in just one day....
I purchased a thermos from Starbucks, carefully reviewing the product description before ordering. The listing clearly stated it had a double-lid design, which is exactly why I chose that specific model. But what I received was a completely different item—a thermos with only one lid. I contacted th...
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