Spynger charged my card after I canceled, how can I get a refund?

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Xolvie
Xolvie Resolution Specialist April 18, 3:49 pm

If Spynger charged your card after you cancelled, you may be able to get your money back as long as you ask for it within 14 days of the buy and follow their refund policy.

To get your money back, email Spynger's Billing Department at [email protected] and include your Customer ID to make the process go more quickly.

You can also email their payment team at [email protected] if you have problems or need more help.

Spynger doesn't have live chat help, so the best way to get in touch with customer service is by email. ​

Visit Spynger's support page at https://spynger.zendesk.com/hc/en-us/requests/new for more help or to send a direct request.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and find support.

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