Spynger auto-renewed my subscription without notice, how can I contact support and cancel it?

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Xolvie
Xolvie Resolution Specialist April 18, 3:50 pm

If Spynger renewed your contract without your knowledge, you can cancel it and get your money back by contacting their billing team.

Send an email to [email protected] or [email protected] with your registered email address, customer ID, and payment information.

Spynger's policy lets you stop and possibly get a refund within 14 days, but it depends on how much you use it and if you are eligible.

You can also send a request straight through their support portal at https://spynger.zendesk.com/hc/en-us/requests/new to get it handled faster.

Choose the right type of problem and be clear about what's going on.

Since Spynger doesn't have live chat, the best way to get in touch with customer help is by email.

Check your trash folder for their answer, and if you don't see one in a few days, send them another message.

Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.

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