If Spynger renewed your contract without your knowledge, you can cancel it and get your money back by contacting their billing team.
Send an email to [email protected] or [email protected] with your registered email address, customer ID, and payment information.
Spynger's policy lets you stop and possibly get a refund within 14 days, but it depends on how much you use it and if you are eligible.
You can also send a request straight through their support portal at https://spynger.zendesk.com/hc/en-us/requests/new to get it handled faster.
Choose the right type of problem and be clear about what's going on.
Since Spynger doesn't have live chat, the best way to get in touch with customer help is by email.
Check your trash folder for their answer, and if you don't see one in a few days, send them another message.
Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.
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Spynger Charged Me Triple the Agreed Amount and App Doesn’t Work

I subscribed to a tracking app through Spynger. During registration, it stated that a payment of ₺500 would be charged, and I confirmed the transaction. However, after confirmation, a total of ₺1,500 was withdrawn from my account, and these charges have continued. On top of that, the application doe...
I Got Overcharged on Spynger After Login and Want a Full Refund

I signed up for Spynger and agreed to their ₺450 entry fee to activate my account. However, right after logging in, I noticed that ₺200 was withdrawn from my account without any explanation, followed shortly by another unauthorized charge of ₺1200. I was not informed or warned about these additional...
I Got Charged ₺1,800 on Spynger Despite Choosing ₺27 One-Day Trial
I downloaded the Spynger app after seeing it offer a ₺27 one-day trial, which I selected and agreed to. However, to my shock, ₺1,100 was immediately withdrawn from my account, followed by another ₺700 not long after. I did not authorize these charges, and I was never informed that anything more than...
Spynger Charged My Card Without Consent—I Demand a Full Refund

I never subscribed to or approved any payment for Spynger, yet this morning, money was withdrawn from my account without my authorization. I did not purchase this service, nor did I give consent for my card to be charged. I demand an immediate cancellation and full refund. This is completely unacce...
Spynger Wrongfully Charged My Card—Unauthorized Subscription
I purchased a one-month subscription to Spynger for ₺450, but to my shock, they deducted ₺600 from my account instead! I have no idea how they were able to take an extra ₺150, and this feels like outright theft. To make matters worse, I did not even sign up for this subscription myself—someone else...
Spynger Overcharged Me for a ₺90 Service—Unauthorized ₺1200+ Deduction

Spynger, please respond to me immediately! Today, I purchased a service for ₺90, but instead of that amount, ₺1200-₺1300 was wrongfully deducted from my account. After checking my transactions, I noticed multiple unauthorized charges—one for ₺1200+ and another for ₺150+. This is completely unaccept...
Spynger Overcharged Me—₺92 Service Turned Into ₺1114! I Demand a Refund
I initially signed up for a Spynger service that was supposed to cost ₺92, but instead, they charged me ₺1114 without my consent. This is completely unacceptable, and I demand an immediate refund of the overcharged amount. I never authorized this excessive charge, and if my money is not refunded ri...
Spynger Charged Me ₺947 Instead of ₺97—I Demand a Refund

I am dissatisfied with the Spynger app and demand an immediate refund. I initially saw a price of ₺97, but instead, the app charged me ₺947, along with an additional ₺15 deduction. This is completely unacceptable! I never agreed to this amount, and I refuse to accept this unauthorized charge. This ...
Spynger Keeps Charging My Card Monthly Despite Cancelling Subscription
I subscribed to Spynger for one month, but I could not use the service properly. Within the 14-day period, I canceled my subscription, expecting that no further charges would be made. However, for the past three months, Spynger has continued to charge my credit card without my knowledge or consent. ...
Spynger Charged Me More Than Agreed – I Demand a Full Refund
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Spynger Charged Me ₺1014 Without Providing Any Service—No Support Available

I purchased a subscription on Spynger’s website, but instead of a single charge, they withdrew multiple payments from my account, totaling around ₺1014.46. Despite being charged, I never received any service—I couldn’t access what I paid for at all. To make things worse, there is no customer suppor...
