I had purchased a daily trial package on the Spynger app. Even though I canceled my subscription today, my account still appears to be active, and the system continues to show a warning that there is “1 day left.” In addition, it shows that $10 will be charged to my account today.
When I contacted the support team, they told me that the subscription was deactivated, yet the countdown still appears on the screen and it still looks like the fee will be charged. I request that my subscription be fully canceled, that the $10 not be charged under any circumstances, and that I no longer receive any further notifications or issues related to this membership.
I urgently request that this confusion and the risk of financial loss be reviewed immediately and that the necessary correction be made.
On November 13, I started a subscription to the Spynger Android app. However, I have been unable to use the app in any way. Even though I activated a subscription, the app keeps attempting to withdraw money from my card without my permission. First, $8 was successfully charged, and before that, a $1...
I downloaded the Spynger app after seeing it offer a ₺27 one-day trial, which I selected and agreed to. However, to my shock, ₺1,100 was immediately withdrawn from my account, followed by another ₺700 not long after. I did not authorize these charges, and I was never informed that anything more than...
I purchased a subscription on Spynger’s website, but instead of a single charge, they withdrew multiple payments from my account, totaling around ₺1014.46. Despite being charged, I never received any service—I couldn’t access what I paid for at all. To make things worse, there is no customer suppor...
I subscribed to Spynger, expecting to be charged ₺92, but instead, they took ₺1114 from my account! On top of that, I can’t even log in to the platform and haven’t been able to use the service at all. This is completely unacceptable. I demand an immediate refund for the overcharged amount and the c...
I subscribed to Spynger for one month, but I could not use the service properly. Within the 14-day period, I canceled my subscription, expecting that no further charges would be made. However, for the past three months, Spynger has continued to charge my credit card without my knowledge or consent. ...
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