I recently became a new customer with Spectrum. To my surprise, just one week into my service, received a bill that was considerably higher than what I had anticipated. After some investigation, discovered that Spectrum has a "non-prorated" billing policy. In simpler terms, this means that even if you cancel your service mid-cycle, you are still charged for the entire billing period. contacted Spectrum to cancel my service. During this call, I encountered a series of attempts to persuade me to stay on as a customer. Interestingly, they offered a significantly lower price at this point to retain my business. This new offer left me feeling quite perplexed. If Spectrum had this more competitive rate available, why wasn't it presented to me upfront when I initially signed up? all tactics.
I'm surprised to learn that Vodafone is charging a 660 TL cancellation fee for canceling my contract after only 1 month and 3 days of using their 175.90 TL monthly plan. They insist on charging for non-commitment usage that was never mentioned or disclosed during the package sales process. When I in...
My interactions with Vodafone have been nothing short of deceptive. They assured me that activating the 24 tl overage protection feature would result in no additional charges being added to my bill. Despite having this feature enabled, they still charged me for overages. I quickly canceled the featu...
I initially signed up for BetterMe under the impression that I was using a free trial plan. At no point did I authorize or knowingly switch to a paid subscription. I never used the app after the trial period, and yet, without any clear notification or consent, BetterMe charged me under a paid plan. ...
I've been a ProNet customer for a while now, but the increasing costs are just too much to handle. Every six months, when the inflation adjustment happens, my payments have gotten to a point that I just can't handle anymore. I was really surprised when I tried to cancel the service and found out the...
I've been a Vodafone customer for many years and have always had a positive experience. However, it appears that being a long-time user makes no difference. Customer satisfaction has fallen out of favor. My contract for a postpaid line expires next month. Vodafone has been calling me nonstop lately....
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