I'm surprised to learn that Vodafone is charging a 660 TL cancellation fee for canceling my contract after only 1 month and 3 days of using their 175.90 TL monthly plan. They insist on charging for non-commitment usage that was never mentioned or disclosed during the package sales process. When I inquired about their non-discounted package prices, the amount they quoted skyrocketed when it came to cancellation fees. To arrive at that figure, a discount rate of around 65% should be applied to the non-discounted package price. This intrusive system not only fails to inform users but also leaves them at the mercy of Vodafone when it comes to cancellation. It's deceptive and unfair, and customers should be aware of the hidden fees before signing up.
Vodafone charged me an exorbitant 1250 TL when my bill should have been only 118 TL. That's insane! To make matters worse, they've been deducting 149 TL from five different companies via Vodafonepay multiple times. What exactly is going on? When I contacted Vodafone about the overcharging, they had ...
After my minutes ran out in June, Vodafone automatically charged me 50 TL for a package. When I asked to cancel, they suggested I get a 25 TL overage package and promised to refund the 50 TL in July. Okay, I agreed. When July rolled around, I canceled the package, but they insisted I still pay the 2...
I signed up for Vodafone's Red tariff a year and a half ago. They never mentioned that this tariff would be in effect for two years at the time. This year, as I approached a certain age and the packages appeared more appealing, I applied for FreeZone, only to discover that it required a 2-year commi...
Vodafone charged my bill in July under the guise of "mobile payment," slapping me with an unexpected 330 tl fee. I'd never used such a service before! When I called, they asked if they could deactivate my "mobile payment," which I hadn't authorized in the first place. I immediately requested that th...
I switched to Vodafone in October, thinking I was signing up for a low-cost 81 tl -per-month plan. To my surprise, they sprang a massive bill of 255 tl, including taxes, just a month before my billing cycle ended if I wanted to continue with the same plan. I was barely scraping by with 81 tl! They n...
Comments