Some channels flash like a lightbulb going out, and then there's a black screen of doom. And it's ALWAYS the channel I want to watch! it began in january 2024, the useless advice I got over and over again was, "Just unplug the box and wait 10 minutes." The third time they tried this "solution," they...
I recently became a new customer with Spectrum. To my surprise, just one week into my service, received a bill that was considerably higher than what I had anticipated. After some investigation, discovered that Spectrum has a "non-prorated" billing policy. In simpler terms, this means that even if y...
Since my first report, I haven't heard anything new, when I ask for help, always get the same general advice: restart the devices, switch outlets, and get a remote restart. These steps for troubleshooting haven't fixed the problem, and I'm still getting bad service, Internet has been down for two da...
I signed up for mobile service back in January, my bill has been higher than the $70 (including taxes) they quoted me, I like to keep my budget on track, and these extra charges are throwing things off. Looked at my bills from the beginning, checked the billing history in the system, maybe there's b...