Our SONY TV had a screen fault, causing us to call SONY customer service. They pointed us in the direction of their official service center. However, when we picked up our TV 23 days ago, they informed us that it will be repaired in 2-3 days, but communicating with the service has been a nightmare. It's been tough to contact them, and when we do, they only offer temporary fixes with flimsy excuses that never lead to a resolution. To make matters worse, it's been 23 days and no one has bothered to keep us updated on the status of the repair. They also offered us a price for an electronic component that was much higher than the market rate. Despite this, we reluctantly consented, desperate to reclaim our television. This frustrating experience should serve as a warning when shopping for your next television.
Oh man, I am so pissed right now! I was just watching TV on my Samsung, and then it randomly shut off. And when I tried to turn it back on, nothing happened except for a red light flashing. What the heck?! So, I searched online to see if anyone else had this problem, and guess what? Apparently, it's...
On July 17, 2021, I purchased a Samsung 70-inch TV. The TV broke down on July 27, 2023, necessitating a screen replacement at a cost of 21,000 TL. I called Samsung customer service on July 28, 2023, and they have yet to respond. I'm a loyal Samsung customer who has never had a problem like this befo...
In January 2021, I bought a Samsung TV, feeling assured by its strong reputation and the 2-year warranty it included. Unfortunately, in September 2023, right before the warranty ran out, the screen panel of the TV started malfunctioning. I reached out to Samsung's customer service right away, and th...
my TV got wrecked by the latest earthquake, had to take my TV to LG's customer support ASAP for some assistance, I had no clue this would turn into a never-ending nightmare. At first, the service department said it would take 20 workdays to fix it. thought it was long but what can you do sometimes.....
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