I own a Samsung TV that has started shutting off by itself and won’t turn back on. I reported the issue to the authorized service two weeks ago, but I have yet to receive any follow-up. A few days ago, I received a phone call stating that the TV likely has a panel issue, and I was told the repair cost would be high. They said they would contact me with a quote before proceeding, but since then, I’ve heard nothing.
I have called the service multiple times, but they still haven’t responded. This delay and lack of communication from Samsung is extremely frustrating. I expect them to address the issue promptly and provide a clear timeline for repair or replacement.
The Samsung QE50Q60TAUXXH model TV that I bought 2.5 years ago unexpectedly shut down on its own, then powered back up, remained on for approximately 10 seconds, and shut down again. This pattern continued to occur. I encountered an issue with the remote control, which rendered it unresponsive. As a...
I’ve owned my Samsung QLED TV for four years, and up until now, I was satisfied—until it suddenly refused to turn on. Although the red standby light is on, the TV doesn’t respond to any buttons or the remote. It’s completely unresponsive. What’s even more frustrating is the poor customer support pr...
My Samsung UE70TU7100UXTK 70-inch TV developed a panel failure about a year after the warranty expired. Based on my research, many users have experienced the same issue. The authorized service is demanding ₺29,000 for the repair, yet they also claim that the panel is out of stock. My TV became usele...
My Samsung 50au8000 model television was not plugged in for 2 months. When I finally plugged it in, the screen didn’t turn on, although the TV made a startup sound before shutting off. After several attempts, the issue persisted, leaving the TV completely unusable. The authorized service demanded ₺1...
My Samsung UE65RU7400UXTK television unexpectedly turned off after the warranty period expired, despite not being moved, hit, or cleaned with a damp cloth. Even though there are no external influences, it stubbornly refuses to power back on. The authorized service identified it as a problem with the...
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