As bakery owners, we have had the pleasure of collaborating with Sodexo for approximately one year. As a result of a modification in our company's name, we have forwarded all of our official documents to Sodexo in order to request an update for our name and IBAN. Unfortunately, despite our best efforts over the past three weeks, the issue still persists. We have made numerous attempts to reach out to them, both by phone and email, but unfortunately, we have not seen any progress or received any response. The bank is returning all deposited amounts because of incorrect company names. They are unwilling to provide a phone number for direct contact with a responsible individual, insisting on communicating solely through email. Unfortunately, the issue remains unresolved. I've reached my limit with this situation and I'm ready to end the agreement.
I need to address the fact that my refund of 15,000 ₺, mistakenly deposited into my Sodexo card, has not been processed. Despite numerous emails and sending back a requested document with my signature, over a month has passed with no progress on my refund. Unfortunately, there's no direct contact pe...
I'm having trouble with the Sodexo card that my workplace gave me. When I try to sign in to Sodexo Mobile, it says that the card number on the card is wrong. I can't see my account balance or any of my other information because of this. This problem is making it hard to use the card normally. I've t...
I’ve been trying to register my restaurant with Sodexo for about 9 months now, but I still haven’t been able to complete the membership. I’ve called at least 15 times, and each time they say something different is missing. I send the required documents repeatedly—sometimes the same document three ti...
I applied to become a member business with Sodexo and sent the required documents to the email address provided in the initial instructions (m*****************@sodexo.com) on 05.08.2024. However, when I contacted customer service, I was told to send my documents to a different email (m**************...
I'm experiencing some major issues trying to access my Sodexo online account. Whenever I attempt to log in, I am greeted with an error message stating that the user cannot be found. I am unable to access supplier information, despite my ability to generate and handle invoices. In addition, it has b...
