I’ve been trying to register my restaurant with Sodexo for about 9 months now, but I still haven’t been able to complete the membership. I’ve called at least 15 times, and each time they say something different is missing. I send the required documents repeatedly—sometimes the same document three times—but it never gets resolved.
The last time I called on August 19, they told me what to do, and I sent an email as instructed. In response, I received an email (attached below) asking for documents from scratch once again. It feels like applying for a U.S. visa would be easier at this point! This process has been incredibly frustrating, and I need help to finally get my restaurant registered.
I applied to become a member business with Sodexo and sent the required documents to the email address provided in the initial instructions (m*****************@sodexo.com) on 05.08.2024. However, when I contacted customer service, I was told to send my documents to a different email (m**************...
The Sodexo mobile app will not open for me. I have tried multiple times. The Sodexo logo appears whenever I click on the app, but it does not proceed any further than that. The majority of restaurants in the area where I live do not take credit card payments; instead, they only accept payments made ...
I need to address the fact that my refund of 15,000 ₺, mistakenly deposited into my Sodexo card, has not been processed. Despite numerous emails and sending back a requested document with my signature, over a month has passed with no progress on my refund. Unfortunately, there's no direct contact pe...
I'm experiencing some major issues trying to access my Sodexo online account. Whenever I attempt to log in, I am greeted with an error message stating that the user cannot be found. I am unable to access supplier information, despite my ability to generate and handle invoices. In addition, it has b...
