I am a Smule user on an Android phone, and I accidentally deleted some of my recordings from my account. These were important to me, and I am very upset that they are now gone because of this mistake. After noticing the deletion, I immediately contacted Smule support by email and explained the situation. The response I received was that it may not be possible to recover the recordings, but I would still like my case to be checked carefully. I currently have an active VIP subscription and I support the app financially, so I hope that every possible technical option can be tried for my account. I kindly request that you thoroughly check whether my deleted recordings can be restored or recovered in any way. If full recovery is not technically possible, I would like to be clearly informed about this and to know whether there are any other options you can offer in such cases for loyal VIP users.
I am a Smule VIP user and my account has been suspended for the past two days. My account is registered with the email address alee***@gmail.com and my username is AileenT***. I received a message stating that my account has been permanently suspended because another device has provided VIP access f...
Even though I have an active VIP subscription through Google Play, I have been unable to log into my Smule account for about two months. I am using an Android Realme phone, and every time I try to log in, I receive an on-screen message saying “An error occurred. Would you like to try again?” The app...
I have been an active Smule user for about 10 years and a regular VIP member. For the past two weeks, I have been experiencing a serious issue with an account I have long enjoyed using. After singing a song and recording my voice on my own phone, the recording does not activate at the completion sta...
The Smule app was automatically deleted from my phone, and since I couldn’t understand why, I reinstalled the app last night around 11:00 PM. When I opened the app, it asked me for an email address and password even though I had previously logged in using my Facebook account. When I entered my regis...
I wanted to try a one-week VIP membership on the Smule karaoke app using my Redmi C12 phone, but I accidentally purchased an annual subscription instead. I tried to cancel the subscription through both Google Play and the app, but I was unsuccessful. For the past five months, Smule has been chargin...
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