The Smule app was automatically deleted from my phone, and since I couldn’t understand why, I reinstalled the app last night around 11:00 PM. When I opened the app, it asked me for an email address and password even though I had previously logged in using my Facebook account. When I entered my registered email and clicked “Forgot Password,” the app did not log me in and did not show any error message either.
My profile appears on the screen and asks, “Is this you?” but even after I select “Yes,” I still cannot access my account. I currently have an active VIP membership on this account, which I pay for through Google Play. However, since I cannot log in, I am unable to use my VIP benefits or check whether there is any issue with my account.
My account was being used from Turkey / Istanbul, and I have never experienced this kind of issue before. I request that my account and VIP membership be protected and that access be restored. If necessary, I ask that a solution be provided by linking my Facebook login or resolving the issue through my email account.
Even though I have an active VIP subscription through Google Play, I have been unable to log into my Smule account for about two months. I am using an Android Realme phone, and every time I try to log in, I receive an on-screen message saying “An error occurred. Would you like to try again?” The app...
I’ve been using the Smule app on my Android device for about 6–7 years, and every year my VIP membership renews automatically through Google Play. This year, in May, the annual VIP fee of 205 was successfully charged to my card, and on the Play Store it clearly shows that the next renewal is schedul...
My VIP membership in the Smule app appeared normally on my Samsung device, but after switching to an iPhone, it stopped showing up. I’ve been dealing with this issue for about three hours since changing my phone. I purchased my VIP membership through Google, and I’m logged into my account using my G...
My Smule account was originally linked to my Facebook account, but unfortunately, my Facebook was hacked and I no longer have access to it. To make matters worse, the Google account and phone number I had associated with Smule are also inactive or inaccessible. I’ve completely lost all entry points ...
I have been using the Smule app for a long time, but recently, my account has been repeatedly attacked by fake accounts, which has been very disturbing for me. Last night, I was attacked again and had to suspend my account. Now, when I try to log in from my Android device, I receive an error message...
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