On April 5, 2025, I experienced a 4-hour delay on Pegasus flight PC2815 from Trabzon to Sabiha Gökçen. As a result, I submitted a flight compensation claim through Skycop. My claim reference number is f0b91d68. It has now been exactly five months since I filed the claim, and the process is still not finalized. Whenever I contact Skycop customer service, I am repeatedly told that they are “waiting for a response from the airline” and that I need to continue waiting.
Such a long delay is unacceptable. If the compensation has already been obtained, I request that my payment be made immediately. If the process is still ongoing, I demand a clear and up-to-date explanation regarding the current status of my case. This is the first time I have experienced such a problem, and I expect my grievance to be resolved.
Due to the cancellation of my Pegasus Airlines flight PC2731 on December 2, 2025, I submitted a compensation claim through Skycop for 250 €. It has been 17 days since I filed the claim, and I have not received any response. During this time, I attempted to contact Skycop, but I have not received an...
I experienced an approximately 5-hour delay on my SunExpress flight. In order to receive the compensation I was entitled to, I submitted a claim through Skycop on August 7, 2024, and began tracking the process through Skycop’s website. After my application, Skycop requested certain documents, which...
On February 3, 2025, I submitted a compensation claim through Skycop for my Lot Polish Airlines flight LO774. My claim reference number is Claim #b5a9e162. During the application process, I provided all requested documents in full, including my ID, passport, e-ticket, and electronic signature. Desp...
I submitted a claim through Skycop regarding a delay on my Pegasus flight dated January 26, 2026. After filing the claim, I was asked to provide certain documents, and I submitted all the requested paperwork on time. However, after sending the documents, I have not received any response from Skycop...
On October 25, 2025, I was unable to board my Pegasus Airlines flight from Sabiha Gökçen Airport to Çukurova Airport due to overbooking, and as a result, I was unable to fly for an entire day. My PNR number is 1DPXZP. During this process, I contacted a website called Skycop and shared my flight deta...
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