1
Çağla is completely dissatisfied with the result

Untimely Tear Sparks on My Skechers Shoes

Çağla
September 04, 2023 12:07 pm
66

I bought a product from the Skechers store in Taksim Grand Pera with invoice number 1-r-7-6192829 on September 28, 2023. Before a year had passed, the product tore at the side. When I sent it for inspection, I received a response stating it was a customer error, and there was no manufacturing defect. When I delivered the product to the store due to its fault, at the same time, two other users were also applying for inspection with the same shoes, torn in the same way, and on the same side at the cashier's desk. I find it hard to believe that these incidents are just a coincidence for a product with no manufacturing defects. I expect Skechers to stand behind their products, which is why I chose them and was willing to pay a certain price. I am complaining because I feel wrong with my product, which I purchased and hasn't even reached a year, and which I haven't even used properly. I kindly request that the mistake be acknowledged and that my complaint be resolved.

September 04, 2023 1:10 pm (1 hour after complaint)

Dear Valued Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Contact Center 0850 488 02 00

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

1
Osman is completely dissatisfied with the result

Linings at the Back Heel of the Skechers Arch Fit Renger Sports Shoes Are Torn

November 30, 2023 5:54 pm
129
Linings at the Back Heel of the Skechers Arch Fit Renger Sports Shoes Are Torn
Linings at the Back Heel of the Skechers Arch Fit Renger Sports Shoes Are Torn
Linings at the Back Heel of the Skechers Arch Fit Renger Sports Shoes Are Torn
Linings at the Back Heel of the Skechers Arch Fit Renger Sports Shoes Are Torn
+1
1
Yunus is completely dissatisfied with the result

Deformed Skechers Purchase Still Unresolved, What to Do?

November 23, 2023 7:14 pm
60
Deformed Skechers Purchase Still Unresolved, What to Do?

Skechers Shoes Fell Apart After Just 9 Months!

July 25, 2024 12:55 am
85
Skechers Shoes Fell Apart After Just 9 Months!

My Skechers Shoes Tore in 3 Months and Weren’t Replaced

Selman
April 16, 11:11 pm
19
My Skechers Shoes Tore in 3 Months and Weren’t Replaced
My Skechers Shoes Tore in 3 Months and Weren’t Replaced
My Skechers Shoes Tore in 3 Months and Weren’t Replaced
My Skechers Shoes Tore in 3 Months and Weren’t Replaced

I Face Stitching and Tearing Issue with Skechers GO Run 7.0 Shoes

August 16, 5:42 pm
13
I Face Stitching and Tearing Issue with Skechers GO Run 7.0 Shoes
I Face Stitching and Tearing Issue with Skechers GO Run 7.0 Shoes
Report a Similar Issue