I bought Skechers shoes from Ankara Forum Mall on September 21, 2023. The shoes I purchased were labeled as size 43, and the seller assured me that they were. However, after only two hours of wearing them, I realized they were a size 41 and extremely tight. When I went to the Skechers website, I discovered that the shoes were for women. That was not mentioned by the store employee who sold them to me. When I contacted the store, the manager was adamant that no exchanges could be made because the shoes had already been worn. I'm hoping for a quick resolution to my problem. I'd like to exchange the product I purchased for the correct size and gender-appropriate shoes. Athletic footwear department, Skechers Forum Mall.
In April 2025, I purchased a pair of Skechers GO Walk shoes from the Skechers store at Ankara Forum Mall. I wore the shoes a few times a week for walking. However, in less than a year, both shoes developed tears and holes in the heel area. I took the product to the store and sent it in for a warran...
On June 2, 2023, I received a pair of Skechers shoes as a gift from the Skechers store at Maltepe Park in Istanbul. When I wore them on Father's Day, they didn't fit me properly. So, on June 19, 2023, I went back to the store with the shoes, hoping to exchange them. Despite the shoes being unworn, w...
I highly discourage choosing this brand if you wish to steer clear of the exasperating encounter I endured. I bought a pair of shoes from the Skechers store at Istanbul Özdilek AVM on 18.08.2024. However, when I went back later that day to exchange them for a smaller size, I was informed that the sh...
I bought the product displayed in the photo and invoice from your website, www.skechers.com, with a German extension because the items weren't available in stores in Turkey. I reached out to customer service to let them know that I wanted to exchange the shoes for a smaller size (specifically size 3...
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