I didn't wear the Skechers shoes I purchased from the Ankara Metromall store for even a month. However, the insoles on the inside started slipping. I took the shoes back to the Ankara Metromall store for a return or exchange, and they created a review record for it. They assured me that I would receive a notification via SMS. On Monday, 18th September 2023, I received an SMS stating, "No production-related defects were found in your product, which was examined with the request number 1-290476." How is it possible for the insoles of shoes that I haven't used for even a month to start sliding on their own? Is this the level of service I should expect from Skechers? The store staff didn't address the issue, and I was only informed through a simple SMS. I urgently request that this situation be rectified, either by providing a refund or a replacement pair of shoes.
The soles of the Skechers D'Lites I purchased from SuperStep Ankara's Ankamall Shopping Mall in March 2024 quickly deformed, eventually causing a complete puncture. I sent the product to the SuperStep branch in the Horizon Garden Shopping Mall in Denizli for warranty service on August 24th. On Augus...
I bought a pair of shoes from the Adana Optimum store on May 26, 2023, and the edges and mesh areas of the shoes started tearing just two months later. I returned them to the store on August 29, 2023, for examination, and they returned them. However, I hadn't received any updates as of September 16,...
I bought a pair of shoes from the Skechers store at Eskişehir Espark Mall in May 2023. After only two months of use, the shoes developed a noticeable opening at the toe area, much to my dismay. I quickly returned the shoes to the store for inspection, hoping for a resolution. The response I received...
I bought the Skechers arch fit GLIDE-STEP-HIGL at the Skechers store at Istanbul Cevahir AVM on May 11, 2023. Unfortunately, the shop didn't have the right size in stock that day, so they told me they could ship it to me. On May 12, 2023, the item was sent to me. After only 8 days of sporadic use, I...
I purchased a pair of Skechers shoes on 02/02/2025, and on Monday, 19/05/2025, I noticed a crack on the sole. When I took the shoe off to inspect it more closely, I saw that it was also torn on the inside and the inner sole had started to fall apart. I had only worn these shoes for four months, just...
Comments