1
Nevin is completely dissatisfied with the result

Skechers Shoes Breaking After Minimal Use

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January 31, 2023 8:25 pm
15

Unfortunately, after only 8 or 10 uses, the side seam of a pair of shoes I bought from a Skechers store began to separate and the shoes eventually broke. The shop agreed to send the shoes out for inspection after I returned them. Eventually, they told me there wasn't a problem with the manufacturing. And yet, despite my protests, they sent it for inspection yet again, insisting that there was no manufacturing flaw. When I bought these shoes, I thought I was getting a high-quality, long-lasting product worthy of the steep price tag. The fact that they can be cracked and opened with such little use is unacceptable. The product I purchased from Skechers did not meet my expectations, and I feel like I wasted my money. I would caution others to think long and hard before making a purchase from this company.

February 01, 2023 8:36 am (12 hours after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. We have initiated our investigations regarding the issue and will contact you within the day. Skechers Customer Communication Center 0850 488 02 00

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