Unjustly Labeled a Banned Customer by Sixt Rent a Car
Sixt Rentacar at Sabiha Gökçen Airport has been a loyal and frequent customer of mine. Despite the fact that I have never had any problems, they have labeled me as a banned customer, preventing me from making online reservations. When I contacted their headquarters, I was told that I could not rent a car. I double-checked my Findeks score and found no problems. Furthermore, I've rented from them more than ten times in the past with no issues. Despite the fact that I rented a car only 5 months ago, they have inexplicably barred me. This is both frustrating and unjust. I urge them to reconsider the situation, lift the ban, and explain their actions. As a loyal customer, I am entitled to better treatment and an end to this unjust restriction.
Dear Customer, Thank you for sharing your feedback with us. The matter you have raised is being followed up by the relevant department. Once the evaluation is complete, we will get back to you as soon as possible. We appreciate your understanding. Best regards.
Dear Batuhan Ç., First of all, thank you for your feedback. An email has been sent to you regarding the topic related to your evaluation. If there is any other matter we can assist you with, you can contact us at [email protected]. We wish you a happy day. Customer Service - Sixt Rent a Car
