Siemens Washing Machine & Fridge Rusting in 2 Years – No Warranty Coverage


I purchased a washing machine from the Siemens brand nearly two years ago, paying more than the market alternatives due to the brand’s reputation for reliability, quality, and long-lasting use. However, despite normal usage conditions and regular maintenance, the washing machine began to rust on the front panel approximately 1 year and 6 months after purchase. The product was used carefully in a dry, moisture-free environment alongside a dryer, and there is no consumer misuse involved. It is clear that this issue stems entirely from a manufacturing-related material defect. This experience, coupled with the authorized service's limited solution of only offering a part replacement, has seriously undermined my trust in the Siemens brand. Not only did I fail to receive the value I expected from my investment in what I believed to be a high-quality and durable product, but the approach toward customer satisfaction has also been disappointing. Under Law No. 6502 on the Protection of Consumers, I request that the product be evaluated as defective and replaced with a new one. As a consumer, I ask for my grievance to be resolved in line with my legal rights.


I purchased my Siemens device in 2018 and extended its warranty, which is still active. The side panels have been replaced three times by the service center, the front panel twice, the drum once, and the gasket twice. Most recently, on May 29, 2024, the panels were replaced due to rust, but within j...

I’ve been using a Siemens refrigerator for five years, and I’m shocked at its condition. Despite taking good care of it—no misuse, no damage, no neglect—it’s now full of rust and mold. This is completely unacceptable from a brand that claims to offer high-quality appliances. The exterior and interi...

Hello, valued Siemens users. I have a Siemens washer dryer. Six months after purchasing my machine, the motor malfunctioned. The motor was replaced under warranty. Within six months, the lid malfunctioned and was replaced. Eight months later, the lid malfunctioned again and was replaced. Then, the l...
My Siemens washing machine started rusting three years into use. Additionally, debris from the gap between the drum and the rubber kept clogging the filter, which forced me to call for service multiple times. When I asked about replacing the front panel due to the rust, they told me it would be more...
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