Costly Repair Quote for My Siemens TQ505 Despite No Initial Issues
My Siemens TQ505 device had no issues. After cleaning it, I couldn't reattach the inner chamber. I left it at the Edirne Siemens service center, and they didn't contact me for three days. When I called, they quoted a ₺9,000 repair cost, saying the mainboard needed replacing. It seems many others have experienced the same problem. A company as reputable as Siemens should find a solution. The customer representative offered a ₺1,000 discount, but my device had no issues initially—how could it break down in just three days? I'm not the only one facing this problem; many others are affected too.
Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your inquiries, our Siemens Call Center is at your service 24/7 from anywhere in Turkey. Thank you for your interest in our brand. Best regards, SIEMENS Communication Center
The callers are giving a 1000 TL discount, it's a shame. Such a corporate company is victimizing so many people. Buying a Siemens coffee machine is a regret. I will share it everywhere, people don't earn money easily.
"Siemens is regret, let those who will buy it read about our experiences."
