I have been locked out of my Sidra Chain account for more than two months because I lost access to my Google Authenticator after resetting it. Since the reset, I have been unable to log in, as I can no longer use the 2FA codes linked to my Sidra Chain account. On November 7, I contacted Sidra Chain support by email to request help with this issue, but I have not received any response so far. Being unable to access my account for such a long period is very frustrating and prevents me from using your services. I kindly request that my 2FA be disabled or reset so that I can regain access to my Sidra Chain account as soon as possible. I would also appreciate a clear response about the status of my request. My email Id is Sidra Chain User id Saimchuh****@gmail.com
I have been unable to access my Sidra Chain account for the last two weeks because I lost access to my Google Authenticator, and as a result I cannot ...
I have been unable to access my Sidra Chain account for about two months, since around 10 October 2025. When I try to log in, the system suddenly asks for a Google Authenticator code, even though I never activated or linked Google Authenticator to this account. Because of this, I am blocked at the G...
I am writing regarding an ongoing issue with the Sidra Chain mobile app related to two-factor authentication (2FA). I have lost access to my authentication code and, as a result, I have been unable to log into my account for more than a month. What I specifically need is for my 2FA to be either disa...
I have been unable to access my Sidra Chain account for about two months because the system suddenly started asking me for a Google Authenticator code, even though I never activated or linked Google Authenticator to my account. When I try to log in now, I am blocked at the step where a Google Authen...
My Sidra account has been logged out for almost a month and now it keeps asking for an authenticator code that I no longer have access to. When I tried to enable the authenticator while setting up my 2FA, it showed an error due to network issues, so I didn’t know it had actually gone through. A few ...
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