My Sidra account has been logged out for almost a month and now it keeps asking for an authenticator code that I no longer have access to. When I tried to enable the authenticator while setting up my 2FA, it showed an error due to network issues, so I didn’t know it had actually gone through. A few days later, my Sidra account logged out, and when I tried to log back in, it started requesting the authenticator code that I can’t access and can’t find in my authenticator app. I have sent countless messages to the Sidra support team, but I still haven’t received any response. Please help me tag Sidra Chain because I don’t want to lose my account like this.
My issue is with my authenticator. I forgot it, and now I can’t access my Sidra Chain app without the authenticator, which I no longer have. Please help me understand how I can reset the authenticator. My app is not logging in at all. Even when I enter my email and password, it still asks for the au...
I have been unable to access my Sidra Chain account for about two months because the system suddenly started asking me for a Google Authenticator code, even though I never activated or linked Google Authenticator to my account. When I try to log in now, I am blocked at the step where a Google Authen...
I have been unable to access my Sidra Chain account for about two months, since around 10 October 2025. When I try to log in, the system suddenly asks for a Google Authenticator code, even though I never activated or linked Google Authenticator to this account. Because of this, I am blocked at the G...
I have been unable to log in to my Sidra mobile app for about the last two months because I lost access to my authenticator code that is required for two‑factor authentication. Since losing the authenticator, I have not been able to enter my account at all. I contacted Sidra through their support te...
I have been unable to access my Sidra Chain account for about two months on my Android phone because the system suddenly started asking me for a Googl...
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