The items in my Shein order number 6331765552012, which I placed on January 2, 2026 and received on January 8, 2026, do not match what was shown on the website, both in terms of size and appearance. The sweater I ordered was delivered in a larger size than selected, the cardigan arrived in a different color than the one I chose, and the fabric of the pants does not match the material and features described on the site.
I purchased these items expecting to use them as displayed on the website and in my correct size, but the products I received did not meet my expectations at all. For this reason, I request that the items sent in the wrong size, incorrect color, and with different fabric quality be exchanged for products in the correct size, correct color, and with the fabric properties promised on the website.
I kindly ask that this issue be properly reviewed, that the exchange process be initiated as soon as possible, and that I be clearly informed about the next steps.
On November 19, I placed an order on Shein with the number GSO1QT632000W5C and paid $26. After waiting a long time for the delivery, I received a message saying, “Your package has arrived at the destination branch.” While I was expecting the final delivery—without any issues—this time I suddenly saw...
I recently received my order from Shein, and I’m extremely disappointed. Several of the items I received were the wrong size, and some seem to be completely incorrect products — not what I ordered at all. On top of that, none of the items look like they did in the product photos. The fit, material, ...
I placed an order with Shein (Order No: GSO1C459B002QR2), expecting delivery within the stated time frame. However, the package never arrived, and when I checked the tracking details, it still showed as undelivered with no further status updates. This delay has caused significant inconvenience, as ...
I placed an order from Shein on 14 January 2026 with the tracking code 6338222010081. On 20 January, the tracking information showed “plane arrived” but since that date there has been no further update and I have learned that the package is being held at customs. The shipment code of my order is GSO...
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