SHEIN Return Still Processing With No Refund

I placed an order from Shein on June 15, 2026 that included a romper, shorts and jeans. When the order arrived in Tallahassee, FL, all of the items turned out to be too small, so I decided to return them. I followed Shein’s return instructions and dropped the package off at the post office. According to the tracking and the return status in the app, the return has been in “Processing Return” status for a long time, but I still have not received my refund. It has now been about a month since I sent the items back, and no refund has been issued to my account. I contacted Shein customer service about the missing refund but could not get a clear answer or solution. Despite providing the information they asked for, my issue remains unresolved and the status has not changed. I request that my return be finalized as soon as possible and that my full refund for the returned items be issued without any further delay. I also ask to be informed clearly about the status of my refund and the reason for this long delay.

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