I placed an order on Shein and my package (Tracking No: PALTR0001888300YQ) has been stuck in “delivery failed” status for days. The shipment is handled by Pal Express, but there is no contact number provided, making it impossible for me to follow up directly. Every time I message Shein customer service, another “failed delivery” status is mysteriously added to the tracking history, yet no one actually attempts to deliver my package—no calls, no visits, nothing.
It feels as if the updates are being generated in the system without any real delivery effort. I have been left completely in the dark about where my package is or when it will arrive.
I demand an immediate investigation and for my order to be delivered without any more delays or fake delivery attempts. This situation is unacceptable, and I expect Shein and Pal Express to take real action instead of just updating the system.
I ordered a product from Shein, and my package with tracking number PALTR0001828608YQ was supposed to be delivered by Pal Express. However, I never received any SMS or other notification indicating that the package was out for delivery. I stayed at home the entire day and even received other packag...
I placed an order on Shein with tracking number PALTR0001829045YQ, and it was handed over to Pal Express for delivery. According to the tracking information, the package has been marked as “arrived from flight” for the past 5 days, yet no further updates or progress have been made. Despite specifyi...
I ordered from Shein, and my tracking number is PALTR0001829671YQ. It has now been 7 full days without a single movement or update. The last status still says “Arrived at destination airport,” but since then, absolutely nothing has changed. This is unacceptable. I’ve tried to track the shipment via...
I ordered a product from Shein with tracking number PALTR0001828948YQ, and it was handed over to Pal Express for delivery. According to the tracking information, my package has been marked as “arrived from flight” for the past 4 days, but there has been no further progress or updates since then. Wh...
I ordered a product from Shein, and it was handed over to Pal Express for delivery. However, I received an email stating “Delivery Failed,” even though when I checked the tracking status at 4:30 AM, the package still showed as “in transit.” This conflicting information has caused a lot of confusion...
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